Ticket helpdesk report PDF samples – System Admin

helpdesk system admin report attachment size by topic

We are deploying new system reports particularly to help system administrations of our cloud-based helpdesk solutions. These new reports will help system administrators better understand their cloud storage usage, as well as managing their end-user registered in system.   These… Continue Reading

General Purpose Ticket Helpdesk Solutions Explained

help button on keyboard

Do you still think “helpdesk” is only for IT department, or technical support or engineering services?   Some businesses are not clear what other operations or departments of theirs can benefit from having ticket helpdesk solutions in their organizations.  … Continue Reading

Support Request Portal for Cloud Helpdesk Solutions

support request portal user interface for mobile device

Starting 2017, to further streamline our after sales service and improve our technical support for the cloud helpdesk solutions customers, we have rolled out a re-engineered Support Request Portal.   Below is a screenshot of the mobile-friendly web site:   All our customers… Continue Reading

FREE Ticket helpdesk cloud solution for non-profit organizations

non profit card held in 2 hands

Help the Helpers – Free helpdesk solutions for non-profit organizations (NPO) We always highly appreciate the dedications and devotion of the non-profit organizations in helping out our society. We are now running a “Help the Helpers” campaign to provide them with Customer-Ticket.com ticket helpdesk cloud solutions totally FREE OF CHARGE… Continue Reading

Ticket helpdesk report PDF samples – Update 1

report sample bar chart

We launch a series of new reports for our ticket helpdesk solutions. Here below are 8 newly added ticket helpdesk report PDF samples for preview. We have reports which can anytime be generated with real-time data, right from our ticket helpdesk web… Continue Reading