Merry Christmas and Happy New Year
May we wish all of you a Merry Christmas and Happy New Year 2016!
Month: December 2015
Responsive design for ticket helpdesk solution – FAQ
In this article, we talk about Response Design for FAQ in helpdesk solutions. Although Frequently Asked Questions (FAQ) or Knowledgebase is an optional feature in our ticket helpdesk, it is highly advisable to make use of it to effectively… Continue Reading
Responsive design for ticket helpdesk solution – Check Ticket Status
In this article, we talk about Response Design for Check Ticket Status in helpdesk solutions. With this function, users or customers can check for their own ticket status quickly. In order to enforce data security, ticket details will not be immediately… Continue Reading
Responsive design for ticket helpdesk solution – Open New Ticket
In this article, we talk about Response Design for Open New Ticket in helpdesk solutions. With this function, users can create a new ticket when they have questions, issues, enquiries or complaints. Firstly, users should select the most relevant “Help Topic”. It will… Continue Reading
Responsive web of ticket helpdesk solution for mobile device
As mobile devices getting popular and common for business users, we have responsive web version of our online demo available for public evaluation. It is specifically designed for mobile screens, namely smartphones and tablets. With responsive web design, our solution… Continue Reading