Ticket helpdesk with flexible email alert

email alert in envelope

We understand from our customers that they sometimes prefer to receive email alert upon certain situations happening. When a new ticket is raised in the support system. Of course they will want to attend to it soonest. When a ticket has been… Continue Reading

How to Efficiently Manage Customer Service Issues and Improve Customer Satisfaction?

improve customer service

How Incident Ticketing System helps to Efficiently Manage Customer Service Issues and Improve Customer Satisfaction? Most business managers agree support and service operations are essential to a business. Top-tier service leads to higher customer loyalty and customer retention, thus driving stronger and… Continue Reading

Enterprise web solutions at customer-ticket.com

enterprise web solutions

With our IT initiatives, Customer-Ticket.com , we have been introducing an enterprise web solution mainly to help improve the responsiveness, efficiency and quality of customer service in any client-facing businesses. It typically happens in many businesses that their customers are… Continue Reading