For businesses which do not have any kind of helpdesk system in place, they often ask questions on potential ROI (return on investment). They sometimes are skeptical if such a helpdesk will improve their productivity at work. The answer is… Continue Reading
We understand from our customers that they sometimes prefer to receive email alert upon certain situations happening. When a new ticket is raised in the helpdesk system. Of course they will want to attend to it soonest. When a ticket has… Continue Reading
MSC Malaysia Product Listing, as its name tells, its purpose is to connect the Internet community, global business users to the MSC Status Companies’ products and services. Riding on the MSC Malaysia support facilities and marketing capabilities, we list and… Continue Reading
Want to help your business friends and yourself via making business referral? Do you have any friends or business associates who are currently looking for: Ticket helpdesk cloud solutions to streamline their internal issue tracking and resolution, or communications with external customers. Live… Continue Reading
Reporting and analytics are crucially important management tools in any business systems. Given that our clients are using our web solutions to track down numerous customer feedback, inter-departmental or inter-branch business issues, there is always a need to do some… Continue Reading
In any organizations, new staff or new employees can get on board on any day. It is understood there is always a learning process in which new joiners must go through to get accustomed to the new work environment, company policies,… Continue Reading
What is the fastest way to talk to potential customers? Live chat is sure one of the best options available. Live chat is real-time. It is available right at the time, on the same page when your potential customers are browsing… Continue Reading
Cloud computing is now in an offering to corporate clients. We offer an online ticket helpdesk solutions, under the brand of Customer-Ticket.com. In short, it is offered as a software as a service (SaaS) to our customers. Through the national… Continue Reading