{"id":1663,"date":"2020-03-11T15:30:22","date_gmt":"2020-03-11T07:30:22","guid":{"rendered":"https:\/\/www.wamp-it.com\/blog\/?p=1663"},"modified":"2024-11-06T15:32:07","modified_gmt":"2024-11-06T07:32:07","slug":"ticket-helpdesk-ticket-history-report-pdf","status":"publish","type":"post","link":"https:\/\/www.wamp-it.com\/blog\/ticket-helpdesk-ticket-history-report-pdf\/","title":{"rendered":"Ticket helpdesk \u2013 Ticket History Report PDF"},"content":{"rendered":"<p>After your customers submit a request to your customer service team, there starts communications with your customers. During that communication process, customers can save or print a copy of the ticket history report anytime. This allow customers to keep records of their requests offline.<\/p>\n<p>&nbsp;<\/p>\n<p>As shown in the below screen, when customer do their self-service ticket check, there is a button which allow direct PDF printing of the whole ticket history, all messages will be documented professionally.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-1667\" src=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/ct-demo-check-ticket-status-screen-with-remark.png\" alt=\"helpdesk system where user check ticket status, remarks highlighted\" width=\"1343\" height=\"899\" srcset=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/ct-demo-check-ticket-status-screen-with-remark.png 1343w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/ct-demo-check-ticket-status-screen-with-remark-300x201.png 300w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/ct-demo-check-ticket-status-screen-with-remark-768x514.png 768w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/ct-demo-check-ticket-status-screen-with-remark-1024x685.png 1024w\" sizes=\"(max-width: 1343px) 100vw, 1343px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Below is the Ticket History Report PDF sample. You can click on the picture below to open up the PDF file.<\/p>\n<p><a href=\"https:\/\/www.wamp-it.com\/library-ticket-report\/ticket_history_572525.pdf\" target=\"_blank\" rel=\"noopener\" class=\"broken_link\"><img loading=\"lazy\" class=\"alignnone wp-image-1665 size-full\" src=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/ticket_history_572525.png\" alt=\"ticket history report for ticket number 572525\" width=\"2481\" height=\"3508\" srcset=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/ticket_history_572525.png 2481w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/ticket_history_572525-212x300.png 212w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/ticket_history_572525-768x1086.png 768w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/ticket_history_572525-724x1024.png 724w\" sizes=\"(max-width: 2481px) 100vw, 2481px\" \/><\/a><\/p>\n<p><em># If you have any problems to open PDF file, please <a href=\"https:\/\/get.adobe.com\/uk\/reader\/\" target=\"_blank\" rel=\"noopener\">download the FREE Adobe PDF Reader<\/a> :<\/em><\/p>\n<p><a href=\"https:\/\/get.adobe.com\/uk\/reader\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignleft wp-image-459 size-full\" src=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/08\/pdf-icon-1.png\" alt=\"adobe reader pdf icon\" width=\"100\" height=\"100\" srcset=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/08\/pdf-icon-1.png 100w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/08\/pdf-icon-1-50x50.png 50w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/a><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>After your customers submit a request to your customer service team, there starts communications with your customers. During that communication process, customers can save or print a copy of the ticket history report anytime. This allow customers to keep records&hellip; <a href=\"https:\/\/www.wamp-it.com\/blog\/ticket-helpdesk-ticket-history-report-pdf\/\" class=\"more-link\">Continue Reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":3,"featured_media":1669,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[29,37],"tags":[266,147],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"After your customers submit a request to customer service team, customers can save or print a copy of the ticket history 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