{"id":2032,"date":"2022-06-06T12:00:00","date_gmt":"2022-06-06T04:00:00","guid":{"rendered":"https:\/\/www.wamp-it.com\/blog\/?p=2032"},"modified":"2022-06-16T11:14:10","modified_gmt":"2022-06-16T03:14:10","slug":"technical-support-helpdesk-go-live","status":"publish","type":"post","link":"https:\/\/www.wamp-it.com\/blog\/technical-support-helpdesk-go-live\/","title":{"rendered":"Technical support helpdesk Go-Live!"},"content":{"rendered":"\n<p>Technical Support Helpdesk Go-Live! We have successfully launched our helpdesk solution for an electronic products distributor client. Hundreds of their customers can now submit tickets easily, anytime on their smartphones, or tablets.<\/p>\n\n\n\n<h4>No more calls. No more email<\/h4>\n\n\n\n<p>Previously, when customers need help on the products, they usually call up customer service hotline. It takes dedicated staff to handle these customer calls, and operational hours are usually limited. With a self-service online helpdesk, customers can simply drop down their messages anytime. Technical Support team will be alerted instantly. Support responses are out for customers within minutes! No more call taking. Easy monitoring and follow up.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Refer to our Product on LinkedIn.com:<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/products\/wamp-it-product-support-helpdesk\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"broken_link\">https:\/\/www.linkedin.com\/products\/wamp-it-product-support-helpdesk\/<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>If you are interested in having an online helpdesk portal to serve students in your education institutions, check out&nbsp;<a href=\"https:\/\/www.wamp-it.com\/helpdesk\/\" target=\"_blank\" rel=\"noreferrer noopener\">helpdesk solution<\/a>, or&nbsp;<a href=\"https:\/\/www.customer-ticket.com\/web\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"broken_link\">discuss with us<\/a>.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Technical Support Helpdesk Go-Live! We have successfully launched our helpdesk solution for an electronic products distributor client. Hundreds of their customers can now submit tickets easily, anytime on their smartphones, or tablets. No more calls. No more email Previously, when&hellip; <a href=\"https:\/\/www.wamp-it.com\/blog\/technical-support-helpdesk-go-live\/\" class=\"more-link\">Continue Reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":3,"featured_media":2033,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[29,37],"tags":[302,215],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Technical Support Helpdesk Go-Live! 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