{"id":227,"date":"2015-06-09T17:25:15","date_gmt":"2015-06-09T09:25:15","guid":{"rendered":"http:\/\/www.wamp-it.com\/blog\/?p=227"},"modified":"2019-07-15T17:37:10","modified_gmt":"2019-07-15T09:37:10","slug":"ticket-helpdesk-with-live-chat-for-immediate-customer-response","status":"publish","type":"post","link":"https:\/\/www.wamp-it.com\/blog\/ticket-helpdesk-with-live-chat-for-immediate-customer-response\/","title":{"rendered":"Ticket helpdesk with live chat for immediate customer response"},"content":{"rendered":"<p>What is the fastest way to talk to\u00a0potential customers? Live chat is sure one of the best options available.<\/p>\n<p>&nbsp;<\/p>\n<p>Live chat is\u00a0real-time. It is available right at the time, on the same page when your potential customers are browsing on your web site. They may be looking at your company profile, or browsing your product catalogues. When they think of a question to ask, they can just start contacting you then. It is straightforward and simple. To businesses, it is a great way to collect customers enquiries and feedback. What is most important, no worry on expensive phone bills anymore!<\/p>\n<p>Real-time live chat is an powerful and effective alternative to phone and e-mail.<\/p>\n<p>&nbsp;<\/p>\n<p>In regards to this, we have incorporated\u00a0live chat functionality into our <a href=\"https:\/\/www.customer-ticket.com\" target=\"_blank\" rel=\"noopener\">customer\u00a0ticket helpdesk solutions<\/a>. Again, it is 100% cloud-based. Our customers do not have to worry anything about hardware server or software applications. Get online, and you can give your customer immediate customer response.<\/p>\n<p>&nbsp;<\/p>\n<p>Visit our online demo\u00a0at\u00a0<a href=\"https:\/\/www.customer-ticket.com\/web\/online-demo\/\" target=\"_blank\" rel=\"noopener\" class=\"broken_link\">https:\/\/www.customer-ticket.com\/web\/online-demo\/<\/a><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-228 size-full\" src=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat.png\" alt=\"screenshot - ticket helpdesk with live chat\" width=\"1100\" height=\"690\" srcset=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat.png 1100w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat-300x188.png 300w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat-1024x642.png 1024w\" sizes=\"(max-width: 1100px) 100vw, 1100px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>When any service agent is available\u00a0online, web visitors can immediately start the chat.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-264 size-full\" src=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat-online.png\" alt=\"screenshot - ticket helpdesk with live chat when online\" width=\"1100\" height=\"690\" srcset=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat-online.png 1100w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat-online-300x188.png 300w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat-online-1024x642.png 1024w\" sizes=\"(max-width: 1100px) 100vw, 1100px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>In case no service agent is available at that moment,\u00a0web visitors can always leave a message right away.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-263 size-full\" src=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat-leave-offline-message.png\" alt=\"screenshot - ticket helpdesk with live chat when offline\" width=\"1100\" height=\"690\" srcset=\"https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat-leave-offline-message.png 1100w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat-leave-offline-message-300x188.png 300w, https:\/\/www.wamp-it.com\/blog\/wp-content\/uploads\/2015\/06\/ticket-helpdesk-with-live-chat-leave-offline-message-1024x642.png 1024w\" sizes=\"(max-width: 1100px) 100vw, 1100px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Still have some questions in mind? <a href=\"https:\/\/www.wamp-it.com\/blog\/ask-now\/\" target=\"_blank\" rel=\"noopener\" class=\"broken_link\">ask us<\/a>.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>What is the fastest way to talk to\u00a0potential customers? Live chat is sure one of the best options available. &nbsp; Live chat is\u00a0real-time. It is available right at the time, on the same page when your potential customers are browsing&hellip; <a href=\"https:\/\/www.wamp-it.com\/blog\/ticket-helpdesk-with-live-chat-for-immediate-customer-response\/\" class=\"more-link\">Continue Reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":230,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[29,37],"tags":[85,83,84,87,86],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"What is the fastest way to talk to potential customers? 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