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We are offering our cloud-based solution for FREE sign up.
A lot of businesses are still using emails, phone calls, or paper forms to do after customer communications and to provide support services. They are often experiencing problems including:
– staff finds it difficult to track sales requests/support messages
– customers have no case number or ticket number for their requests/complaints
– staff fail to follow up each requests quickly
– difficult to assign jobs to different teams or staff
– staff cannot generate performance reports for the management review
– customers cannot find general information or self-troubleshooting details on websites
With our solution, businesses can digitally transform their customer service, support operations, team communications into the cloud. This transformation allows customers to contact business easily via smartphone or tablets or any mobile devices. It enables staff to work anywhere, anytime, with every single requests recorded and well documented. It greatly benefits business productivity and improves their after-sale/customer services.
“Great things in business are never done by one person; they’re done by a team of people.” – Steve Jobs
For growing businesses who have no idea on how our ticket helpdesk solution can boost your customer communications and improve your teamwork, we now provide you a no risk approach.
No payment required.