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Are you in recruitment agency business? Wondering if an agency firm shall even consider adopting a helpdesk solution in the ...
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Good customer service is essential for a business's continual growth. Here below explain why: Customer Retention: Good customer service helps ...
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Why there are business not using support helpdesk to improve their customer service? There could be several reasons why businesses ...
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Digital transformation aims to provide customer service digitally, primarily via online portals or websites. Business Benefits of Digital Transformation Providing ...
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Technical Support Helpdesk Go-Live! We have successfully launched our helpdesk solution for an electronic products distributor client. Hundreds of their ...
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Fast-moving consumer goods (FMCG) companies have big business in every country. They produce products like packaged foods, beverages, toiletries, candies, ...
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Student Service Helpdesk Go-Live! We have successfully rolled out our helpdesk solution for a private education organization recently. Thousands of ...
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In situations where there are many staff working together, assigning jobs quickly always makes operations more efficient, speeding up the ...
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Email is an important customer communication channel. Customers who send emails expect timely responses. If this does not happen, they ...
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Communications with external customers and internal customers are BOTH important. But who are they? Why is it crucial for business ...
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Does your organization understand how good your staff service is? Are you collecting any feedback from customers?How do you evaluate ...
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For IT support, the benefits and advantages of an online ticket helpdesk is very obvious. As a matter of fact, ...
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For education institutions like universities and colleges, there are a large number of students. It also contains a significant number ...
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Logistics businesses often have offices in different cities. Customers and clients are from anywhere in the world, working in different ...
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For businesses distributing or selling products, they usually have dedicated teams of personnel on providing Product Support to customers. Depending ...
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There are various types of human resource questions asked by employees everyday, for example, staff benefits, remunerations, insurances, recruitment, training, ...
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Malaysia Digital Economy Corporation (MDEC) has introduced the Smart Automation Grant (SAG).  This grant is to help Malaysian businesses to ...
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Free Sign Up! Absolutely No Cost! We are offering our cloud-based solution for FREE sign up. A lot of businesses ...
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Dear all valued customers and business partners, Below is the latest development of the Movement Control Order (MCO). Our team ...
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We have integrated our ticket helpdesk solutions to send customer notifications via WhatsApp and SMS. Having said that, they are ...
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Nowadays, many businesses are exploring to establish their Business Continuity Plan as a counter measure to fight the COVID-19. Leveraging ...
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After your customers submit a request to your customer service team, there starts communications with your customers. During that communication ...
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Many Malaysia businesses are still using inefficient channels like email, phone call, or even paper forms to do their customer ...
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When your customers submit a report or a request to your support team, it will always be helpful for them ...
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Wishing everyone all good things on this New Year 2020! Have fun, joy, peace, love, care, luck and success ahead! ...
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Happy Deepavali 2019! Wishing all of you very happy Diwali. May you all enjoy the festival with lots of light ...
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Color theme refers to the look and feel of the user interface of any system. If we only offer 1 standard ...
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Business theme for different industries. The corporate color and feature picture is highly customisable for each of our helpdesk portal. No ...
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Selamat Hari Raya Aidilfitri! Wishing all our Muslim friends and business partners a wonderful Hari Raya Aidilfitri! ...
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Single Sign-On (SSO) is an authentication mechanism that allows a user to access multiple web applications or web services with ...
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Wishing everyone all good things on this New Year 2019! Have fun, joy, peace, love, care, luck and success ahead! ...
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Happy Deepavali 2018! Wishing all of you very happy Diwali. May you all enjoy the festival with lots of light ...
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Knowledgebase or FAQ is publicly available to all helpdesk users to encourage their self-service, before evening creating a ticket.   ...
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Canned Response is standard reply or answer for commonly asked questions. In our helpdesk solutions, staff or agents can simply ...
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To all our Malaysian friends, Selamat Hari Merdeka 2018! Happy Independence Day 2018! Let us all wish a bright future ahead ...
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Flexible Ticket Form is a versatile feature of our helpdesk solutions which allows capturing of extra, more specific information with ...
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System admin functionality is always one of the crucial functionalities in any business solutions. Respective system administration reports facilitate as ...
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Happy Chinese New Year 2018! May we wish you all great happiness and prosperity in the Year of Dog! Best ...
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Wishing everyone all good things on this New Year 2018! Have fun, joy, peace, love, care, luck and success ahead! ...
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Happy Deepavali 2017! Wishing all of you very happy Diwali. May you all enjoy the festival with lots of light ...
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Web survey, in short, is a very cost-effective, an automated approach in collecting customer feedback. With our survey engine running ...
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Here we will show pictures of a 2 tone glass printing project. By using ink specifically formulated for printing on ...
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We are glad that Wamp Multimedia Sdn Bhd has completed enforcing SSL certificates for our websites starting 2017. As a ...
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Selamat Hari Raya Aidilfitri! Wishing all our Muslim friends and business partners a wonderful Hari Raya Aidilfitri! ...
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Helpdesk in Singapore! Our cloud-based helpdesk solutions are going beyond Malaysia! We have been offering our cloud-based helpdesk solutions to our ...
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Why clients may still consider self-hosted, on-premise helpdesk for their businesses? Our ticket helpdesk solution primarily runs on the cloud ...
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Glossy inkjet printable DVD are ideal for small run DVD duplication jobs which demand super high quality and yet do ...
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Happy Chinese New Year 2017! May we wish you all great happiness and prosperity in the Year of Rooster! Best ...
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Do you still think "helpdesk" is only for IT department, or technical support or engineering services? If you do, there ...
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Starting 2017, to further streamline our after sales service and improve our technical support for the cloud helpdesk solutions customers, we have rolled ...
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Wishing everyone all good things on this New Year 2017! Have fun, joy, peace, love, care, luck and success ahead! ...
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May we wish all of you a Merry Christmas 2016! ...
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Happy Deepavali 2016! Wishing all of you very happy Diwali. May you all enjoy the festival with lots of light ...
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Cloud computing has been hot cakes in recent years. It is getting more momentum in businesses worldwide. Software-as-a-Service (SaaS) have ...
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To all our Malaysian friends, Happy Malaysia Day 2016! Have fun celebrating Malaysia Day 2016 in our multi-racial harmonious community ...
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Redesigned Responsive Website Customer-Ticket.com is pleased to announce a newly redesigned, responsive website at http://www.customer-ticket.com/ to cater our customers and potential ...
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To all our Malaysian friends, Selamat Hari Merdeka! Happy Independence Day 2016! Let us all wish a bright future ahead for ...
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Help the Helpers - Free helpdesk solutions for non-profit organizations (NPO) We always highly appreciate the dedications and devotion of the non-profit organizations in ...
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Perfume glass bottle silkscreen printing We have completed a few bottle printing jobs for multiple designs and various clients. These are commercial merchandises ...
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Perfume Bottle Box Packaging In this article, we will show different designs of box packagings. Special treatment including hot stamping, spot ...
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Bottle Box Packaging Premium grade products often require extra high quality packaging. Perfume bottles are very good examples. They are often small ...
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We make full color heat transfer lanyard in Malaysia Compared to silkscreen printing, heat transfer can give the best printing effect ...
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Selamat Hari Raya Aidilfitri! Wishing all our Muslim friends a wonderful Hari Raya Aidilfitri! ...
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DVD Menu Design and DVD Authoring We have been engaged in a number of corporate DVD video projects. And we have ...
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As we begin Ramadan, we wish all Muslims a blessed time of reflection, family, good health and prosperity ...
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We launch a series of new reports for our ticket helpdesk solutions. Same as previous reports, new reports can anytime be ...
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In May, 2016, we have rolled out a new package of ticket reports and analytical charts to our cloud solutions ...
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Purple design theme shows as the helpdesk design theme in this post. Here demonstrates the use of a different banner ...
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In order to cater for flexible web integration of helpdesk into customers' corporate web site, we do offer different design ...
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Happy Chinese New Year 2016! May we wish you all great happiness and prosperity in the Chinese new year of ...
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May we wish all of you a Merry Christmas and Happy New Year 2016! ...
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In this article, we talk about Response Design for FAQ in helpdesk solutions. Although Frequently Asked Questions (FAQ) or Knowledgebase ...
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In this article, we talk about Response Design for Check Ticket Status in helpdesk solutions. With this function, users or ...
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In this article, we talk about Response Design for Open New Ticket in helpdesk solutions. With this function, users can create a new ...
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As mobile devices getting popular and common for business users, we have responsive web version of our online demo available for ...
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Here below we do a simple walk-through on how to open a new ticket and check ticket status in our ticket ...
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Happy Deepavali 2015! May the festival of lights, bring a world of sparkling joy, happiness and contentment to you, to ...
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We have seen strong interests from small to medium business clients, both locally and regionally for helpdesk on the cloud solutions ...
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In early 2015, we have been in charge of a commercial product project for a famous Malaysian celebrity. One of the items was ...
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To all our Chinese friends, Happy Mid-Autumn Festival 2015! ...
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To all our Malaysian friends, Happy Malaysia Day 2015! Have fun celebrating Malaysia Day 2015 in our multi-racial harmonious community ...
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Is it a growing business trend that corporate annual report published in CD and DVD nowadays? The answer has been pretty ...
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To all our Malaysian friends, Selamat Hari Merdeka! Happy Independence Day 2015! Let us all wish a bright future ahead for ...
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Here below are 19 ticket helpdesk report PDF samples for preview. With the helpdesk solution, we provide a built-in report ...
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For businesses which do not have any kind of helpdesk system in place, they often ask questions on potential ROI ...
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Customers often ask us for design templates when they are to prepare for mass productions. We offer DVD, CD replication ...
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We understand from our customers that they sometimes prefer to receive email alert upon certain situations happening. When a new ...
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MSC Malaysia Product Listing, as its name tells, its purpose is to connect the Internet community, global business users to the ...
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Want to help your business friends and yourself via making business referral? Do you have any friends or business associates who are currently ...
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Selamat Hari Raya Aidilfitri! Wishing all our Muslim friends a joyous Hari Raya Aidilfitri! ...
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Reporting and analytics are crucially important management tools in any business systems. Given that our clients are using our web solutions ...
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In any organizations, new staff or new employees can get on board on any day. It is understood there is ...
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What is the fastest way to talk to potential customers? Live chat is sure one of the best options available. Live ...
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Does your current practice allow staff collaboration in replying customers? Still using email? If your business receives customer feedback by ...
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A lot of times customers are not clear about the difference between duplication vs replication. Many of them even think they are the same ...
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Our latest cloud-based helpdesk solution brochure is now available! Under the initiative of Customer-Ticket.com. Follow-Up Fast, Boost Customer Satisfaction Customer-Ticket.com ...
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Get on Cloud! Cyberjaya Cloud Computing is back to town. Why move to cloud? It gives more flexibility to connect ...
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Imagine for education businesses, they have invested heavily to create interactive coursewares, learning videos, and educational games for their consumer ...
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How Incident Ticketing System helps to Efficiently Manage Customer Service Issues and Improve Customer Satisfaction? Most business managers agree support and service ...
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Are you letting your customers fill in paper feedback forms? We help our clients design, publish and host customer survey(s) ...
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Why item codes are useful? Quite often, when our customers are talking about packagings, disc packagings for CD or DVD, ...
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With our IT initiatives, Customer-Ticket.com , we have been introducing an enterprise web solutions mainly to help improve the responsiveness, ...
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Imagine you have a business CD or corporate video DVD which you want to send over to your overseas clients, ...
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Hotstamping and emboss on a PU leather box. This is a high value project which we have been in charge ...
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Banks, insurance companies and financial institutions in general are decent users of optical disc replication services. They usually have a ...
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Are you facing problem tracking or making sure customers questions are always attended to and properly answered? Customer service is ...
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Nowadays, businesses need to replicate CD and DVD for a number of reasons. We are already in a digital age ...
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We have had many customers asking us the same question again and again. Why Super Jewel Box (SJB)? Here are ...
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Cloud computing is now in an offering to corporate clients. We offer an online ticket helpdesk solutions, under the brand ...
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Let USB flash represent your corporate style ! USB flash drive is far more than an IT gadget nowadays. It ...
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This is a new chapter for wamp multimedia, still a long way to go. We will be starting to blog ...
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