MDEC Smart Automation Grant SAG – Automate Business Processes

mdec smart automation grant sag

Malaysia Digital Economy Corporation (MDEC) has introduced the Smart Automation Grant (SAG).  This grant is to help Malaysian businesses to fund their IT project implementation to digitalise and automate their business operations. Approved Malaysian SME will receive up to 50% of the total project cost, subject to a ceiling limit up to RM200,000.

 

Business Process Automation

From the business process digitisation and automation, MDEC expects the below project results:

  • Increase in revenue
  • Savings in business cost
  • Reduction of process time cycle
  • Reduce man hours

 

Customer-Ticket.com fits perfectly to achieve these beneficial results of business process automation and digitalisation.

Our cloud-based ticket helpdesk solution runs totally online, 24 hours a day, 7 days a week around the clock, providing easy access to both office staff and mobile staff. It provides automatic ticket routing to relevant teams, powerful reports and analytical charts allows effective management of the customer communications processes. As a result, our clients enjoy significant cost savings, much enhanced work efficiency and work mobility, and reduced workloads.

 

Read more about how to leverage power of cloud solutions in Business Continuity Plan (BCP).

Official information page from MDEC about the Smart Automation Grant (SAG) is available here.

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