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launch button on keyboard

Starting a helpdesk FAST & EASY

Starting a helpdesk operation can be a challenging task, but ...
teamwork slogan

Enabling collaboration in Customer Service team

Customer service teams are constantly inundated with emails from customers, ...
recruitment button on screen headhunt agency

Does recruitment agency benefits from helpdesk solution?

Are you in recruitment agency business? Wondering if an agency ...
business growth on chart with arrow

Good customer service – A key for business growth

Good customer service is essential for a business's continual growth ...
myths vs facts on sign pole 285x200

Why business not using support helpdesk? Listen.

Why there are business not using support helpdesk to improve ...
digital transformation 285x200

Digital Transformation – online customer service

Digital transformation aims to provide customer service digitally, primarily via ...
technical support screen buttons

Technical support helpdesk Go-Live!

Technical Support Helpdesk Go-Live! We have successfully launched our helpdesk ...
fast moving conumer goods fmcg in color paper

How does FMCG business benefit from Helpdesk solution?

Fast-moving consumer goods (FMCG) companies have big business in every ...
student support counter

Student service helpdesk Go-Live!

Student Service Helpdesk Go-Live! We have successfully rolled out our ...
people work automation

Ticket helpdesk – Automatic job assignment

In situations where there are many staff working together, assigning ...
email to many staff on laptop

Ticket helpdesk – Email to Ticket conversion

Email is an important customer communication channel. Customers who send ...
external and internal customers

External customers and internal customers are equally important

Communications with external customers and internal customers are BOTH important ...
rate customer experience online

Learn how good customers think about your staff service

Does your organization understand how good your staff service is? ...
it support with 3 human figures and words

How does IT Support benefit from Helpdesk solution?

For IT support, the benefits and advantages of an online ...
three graduate students tossing up hats over blue sky

How does Education benefit from Helpdesk solution?

For education institutions like universities and colleges, there are a ...
white lorry on highway

How does Logistics benefit from Helpdesk solution?

Logistics businesses often have offices in different cities. Customers and ...
product support keyboard with a stethoscope

How does Product Support benefit from Helpdesk solution?

For businesses distributing or selling products, they usually have dedicated ...
human resource with colorful marker pens

How does Human Resource benefit from Helpdesk solution?

There are various types of human resource questions asked by ...
mdec smart automation grant sag

MDEC Smart Automation Grant SAG – Automate Business Processes

Malaysia Digital Economy Corporation (MDEC) has introduced the Smart Automation ...
sign up free in red box

Free Sign Up for Helpdesk & Teamwork Solution at NO cost!

Free Sign Up! Absolutely No Cost! We are offering our ...
COVID-19 Banner size 285x200

Continuous Cloud Service under Malaysian Movement Control Order

Dear all valued customers and business partners, Below is the ...
whatsapp icon on smartphone

Ticket helpdesk – Notifications through WhatsApp and SMS

We have integrated our ticket helpdesk solutions to send customer ...
business continuity plan on chalk board size 285x200

Leverage power of cloud solutions in Business Continuity Plan

Nowadays, many businesses are exploring to establish their Business Continuity ...
ticket history report for ticket number 572525 size 285x200

Ticket helpdesk – Ticket History Report PDF

After your customers submit a request to your customer service ...
telephone and email envelope

Email and Phone call are not enough for Good Customer Service

Many Malaysia businesses are still using inefficient channels like email, ...
new ticket report for ticket number 706002 size 285x200

Ticket helpdesk – New Ticket Report PDF

When your customers submit a report or a request to ...
2020 happy new year with red ribbons

Happy New Year 2020

Wishing everyone all good things on this New Year 2020! ...
2019 celebrate deepavali diwali

Happy Deepavali 2019!

Happy Deepavali 2019! Wishing all of you very happy Diwali ...
helpdesk orange color theme

Ticket Helpdesk Customisable Color Theme

Color theme refers to the look and feel of the ...
helpdesk green color theme RGB code 0ad13c

Ticket Helpdesk Business Theme for Different Industry

Business theme for different industries. The corporate color and feature ...
selamat hari raya with golden lights

Selamat Hari Raya Aidilfitri 2018

Selamat Hari Raya Aidilfitri! Wishing all our Muslim friends and ...
single sign on (sso) lockpad with title

Ticket Helpdesk – Single Sign-On (SSO) available

Single Sign-On (SSO) is an authentication mechanism that allows a ...
2019 happy new year with hands up and fireworks

Happy New Year 2019

Wishing everyone all good things on this New Year 2019! ...
celebrate deepavali diwali

Happy Deepavali 2018!

Happy Deepavali 2018! Wishing all of you very happy Diwali ...
knowledgebase icon in size 285x200

Ticket Helpdesk How-To: Create and Update KnowledgeBase

Knowledgebase or FAQ is publicly available to all helpdesk users ...
picture of tins of canned responses

Ticket Helpdesk How-To: Create and Update Canned Response

Canned Response is standard reply or answer for commonly asked ...
malaysia flag fireworks

Selamat Hari Merdeka! Happy Independence Day 2018!

To all our Malaysian friends, Selamat Hari Merdeka 2018! Happy Independence ...
flexible ticket form

Ticket helpdesk with Flexible Ticket Form

Flexible Ticket Form is a versatile feature of our helpdesk ...
helpdesk system admin report attachment size by topic

Ticket helpdesk report PDF samples – System Admin

System admin functionality is always one of the crucial functionalities ...
chinese new year with lion dance

Happy Chinese New Year 2018

Happy Chinese New Year 2018! May we wish you all ...
2018 happy new year with golden text

Happy New Year 2018

Wishing everyone all good things on this New Year 2018! ...
celebrate deepavali diwali 2017

Happy Deepavali 2017!

Happy Deepavali 2017! Wishing all of you very happy Diwali ...
online survey on lcd screen

Cloud-based web survey made easy for business

Web survey, in short, is a very cost-effective, an automated ...
glass pad printing in gold ink

2 tone gold color glass printing

Here we will show pictures of a 2 tone glass ...
https with ssl certificate for secure connection in web browser

Secure connections by HTTPS for wamp-it.com & customer-ticket.com

We are glad that Wamp Multimedia Sdn Bhd has completed ...
selamat hari raya with golden words green background

Selamat Hari Raya Aidilfitri 2017

Selamat Hari Raya Aidilfitri! Wishing all our Muslim friends and ...
singapore merlion park

Cloud-based helpdesk solutions for Singapore

Helpdesk in Singapore! Our cloud-based helpdesk solutions are going beyond ...
on-premise vs cloud implementation

On-premise, self-hosted web-based ticket helpdesk

Why clients may still consider self-hosted, on-premise helpdesk for their ...
waterproof glossy inkjet printable dvd-r

Glossy Inkjet Printable DVD Recordable Disc

Glossy inkjet printable DVD are ideal for small run DVD ...
chinese new year 2017 with red rooster

Happy Chinese New Year 2017

Happy Chinese New Year 2017! May we wish you all ...
help button on keyboard

General Purpose Ticket Helpdesk Solutions Explained

Do you still think "helpdesk" is only for IT department, ...
support request portal user interface for mobile device

Support Request Portal for Cloud Helpdesk Solutions

Starting 2017, to further streamline our after sales service and improve our ...
2017 happy new year with blue background

Happy New Year 2017

Wishing everyone all good things on this New Year 2017! ...
2016 merry christmas with gold candles and white background

Merry Christmas 2016

May we wish all of you a Merry Christmas 2016! ...
deepavali happy diwali 2016

Happy Deepavali 2016!

Happy Deepavali 2016! Wishing all of you very happy Diwali ...
cloud or on-premise in 2 opposite arrows

Why Customer-Ticket helpdesk runs on the cloud?

Cloud computing has been hot cakes in recent years. It ...
malaysia flag flying in blue sky

Happy Malaysia Day 2016!

To all our Malaysian friends, Happy Malaysia Day 2016! Have fun ...
responsive website redesign for customer-ticket.com

Customer-Ticket.com launch new responsive website design

Redesigned Responsive Website Customer-Ticket.com is pleased to announce a newly redesigned, ...
malaysian flag flying in blue sky

Selamat Hari Merdeka! Happy Independence Day 2016!

To all our Malaysian friends, Selamat Hari Merdeka! Happy Independence Day ...
non profit card held in 2 hands

FREE Ticket helpdesk cloud solution for non-profit organizations

Help the Helpers - Free helpdesk solutions for non-profit organizations (NPO) We always highly ...
2 perfume glass bottle silkscreen printed

Full color silkscreen printing on glass bottle (part 2)

Perfume glass bottle silkscreen printing We have completed a few bottle ...
perfume bottle chipboard card box

Perfume bottle box packaging (part 2)

Perfume Bottle Box Packaging In this article, we will show ...
perfume bottle box printing

Perfume bottle box packaging

Bottle Box Packaging Premium grade products often require extra high quality ...
lanyard cecil and abraham law firm malaysia

Full color heat transfer lanyard

We make full color heat transfer lanyard in Malaysia Compared ...
selamat hari raya aidilfitri banner

Selamat Hari Raya Aidilfitri 2016

Selamat Hari Raya Aidilfitri! Wishing all our Muslim friends a ...
dvd authoring

DVD Menu Design and DVD Authoring

DVD Menu Design and DVD Authoring We have been engaged in ...
ramadan kareem, month of blessing

Happy Ramadan 2016

As we begin Ramadan, we wish all Muslims a blessed time ...
report sample bar chart

Ticket helpdesk report PDF samples – Update 1

We launch a series of new reports for our ticket ...
ticket helpdesk report by month bar chart

Ticket helpdesk reports and analytical charts 2016

In May, 2016, we have rolled out a new package ...
ticket helpdesk responsive web, design theme 2 in desktop view

Design theme 2 – Responsive web of ticket helpdesk

Purple design theme shows as the helpdesk design theme in ...
ticket helpdesk responsive web, design theme 1 in desktop view

Design theme 1 – Responsive web of ticket helpdesk

In order to cater for flexible web integration of helpdesk ...
happy new year 2016 chinese design style

Happy Chinese New Year 2016

Happy Chinese New Year 2016! May we wish you all ...
merry christmas and happy new year 2016

Merry Christmas and Happy New Year

May we wish all of you a Merry Christmas and ...
online demo for mobile device

Responsive design for ticket helpdesk solution – FAQ

In this article, we talk about Response Design for FAQ ...
online demo for mobile device

Responsive design for ticket helpdesk solution – Check Ticket Status

In this article, we talk about Response Design for Check ...
online demo for mobile device

Responsive design for ticket helpdesk solution – Open New Ticket

In this article, we talk about Response Design for Open ...
responsive mobile web version

Responsive web of ticket helpdesk solution for mobile device

As mobile devices getting popular and common for business users, ...
customer-ticket responsive web demo: portal thumbnail

Ticket Helpdesk How-To: Open New Ticket and Check Status

Here below we do a simple walk-through on how to open ...
celebrate deepavali diwali 2015

Happy Deepavali 2015!

Happy Deepavali 2015! May the festival of lights, bring a ...
help desk letters

Helpdesk on the cloud for business enterprise

We have seen strong interests from small to medium business clients, ...
blank fragrance glass bottle with full color printing

Full color silkscreen printing on glass

In early 2015, we have been in charge of a commercial product project ...
mid autumn festival chinese name

Happy Mid-Autumn Festival 2015

To all our Chinese friends, Happy Mid-Autumn Festival 2015! ...
malaysia flag flying in blue sky

Happy Malaysia Day 2015!

To all our Malaysian friends, Happy Malaysia Day 2015! Have fun ...
annual report - cd or book

Corporate annual report published in CD and DVD

Is it a growing business trend that corporate annual report published ...
malaysia flag fireworks

Selamat Hari Merdeka! Happy Independence Day 2015!

To all our Malaysian friends, Selamat Hari Merdeka! Happy Independence Day ...
report sample pie chart

Ticket helpdesk report PDF samples

Here below are 19 ticket helpdesk report PDF samples for ...
ROI calculator

Ticket helpdesk brings high ROI

For businesses which do not have any kind of helpdesk ...
PSD AI design template

AI design templates: disc jacket and jewel case

Customers often ask us for design templates when they are ...
email alert in envelope

Ticket helpdesk with flexible email alert

We understand from our customers that they sometimes prefer to ...
msc malaysia product listing directory

Listing on MSC Malaysia Website

MSC Malaysia Product Listing, as its name tells, its purpose ...
business referrals

Business referral incentive scheme

Want to help your business friends and yourself via making ...
Selamat Hari Raya Aidilfitri!

Selamat Hari Raya Aidilfitri 2015

Selamat Hari Raya Aidilfitri! Wishing all our Muslim friends a ...
real time reporting

Ticket helpdesk with powerful reporting and analytics

Reporting and analytics are crucially important management tools in any ...
faq or knowledge base (KB)

Ticket helpdesk with FAQ or knowledge base for self service

In any organizations, new staff or new employees can get ...
live chat to ask question immediately

Ticket helpdesk with live chat for immediate customer response

What is the fastest way to talk to potential customers? Live ...
staff collaboration, colorful cartoon

Staff collaboration is essential in efficient customer service

Does your current practice allow staff collaboration in replying customers? ...
disc blank media - replication vs duplication

duplication vs replication

A lot of times customers are not clear about the ...
customer ticket free trial signup

Customer-Ticket.com cloud solution brochure

Our latest cloud-based helpdesk solution brochure is now available! Under ...
get on cloud! cyberjaya cloud computing 2015

Cyberjaya Cloud Computing 2015

Get on Cloud! Cyberjaya Cloud Computing is back to town ...
copy protected secure usb flash drive

Copy protection for USB flash drive

Imagine for education businesses, they have invested heavily to create ...
improve customer service

How to Efficiently Manage Customer Service Issues and Improve Customer Satisfaction?

How Incident Ticketing System helps to Efficiently Manage Customer Service Issues and ...
online web survey with a mouse

Online Customer Survey on Cloud

Are you letting your customers fill in paper feedback forms? ...
jewel case digipak pocket

Sample pictures or item codes makes discussion easy

Why item codes are useful? Quite often, when our customers ...
enterprise web solutions

Enterprise web solutions at customer-ticket.com

With our IT initiatives, Customer-Ticket.com , we have been introducing ...
cd dvd disc image file, iso, nrg

Why make disc image file for CD or DVD?

Imagine you have a business CD or corporate video DVD ...
pu leather box - puteri gunung ledang

Customised PU leather box with hotstamping and emboss

Hotstamping and emboss on a PU leather box. This is ...
cd dvd replication duplication

CD and DVD replication for financial institutions in malaysia

Banks, insurance companies and financial institutions in general are decent ...
missed call notification

Never miss your customers questions

Are you facing problem tracking or making sure customers questions ...
corporate dvd and cd

Cost effective cd and dvd mass production for corporate and business

Nowadays, businesses need to replicate CD and DVD for a ...
super jewel box (king size)

why Super Jewel Box, or SJB in short?

We have had many customers asking us the same question ...
cloud computing saas

Approved ISV in MSC Malaysia Cloud Computing Initiative

Cloud computing is now in an offering to corporate clients ...
usb duplication web site

USB-duplication.com is an initiative of wamp-it.com

Let USB flash represent your corporate style ! USB flash ...
Blog for wamp multimedia, malaysia

Revamp of wamp multimedia

This is a new chapter for wamp multimedia, still a ...