Here is an overview by grid of all posts ever published. It provides an easy way to navigate swiftly.
Enabling collaboration in Customer Service team
Customer service teams are constantly inundated with emails from customers, ...
Does recruitment agency benefits from helpdesk solution?
Are you in recruitment agency business? Wondering if an agency ...
Good customer service – A key for business growth
Good customer service is essential for a business's continual growth ...
Why business not using support helpdesk? Listen.
Why there are business not using support helpdesk to improve ...
Digital Transformation – online customer service
Digital transformation aims to provide customer service digitally, primarily via ...
Technical support helpdesk Go-Live!
Technical Support Helpdesk Go-Live! We have successfully launched our helpdesk ...
How does FMCG business benefit from Helpdesk solution?
Fast-moving consumer goods (FMCG) companies have big business in every ...
Student service helpdesk Go-Live!
Student Service Helpdesk Go-Live! We have successfully rolled out our ...
Ticket helpdesk – Automatic job assignment
In situations where there are many staff working together, assigning ...
Ticket helpdesk – Email to Ticket conversion
Email is an important customer communication channel. Customers who send ...
External customers and internal customers are equally important
Communications with external customers and internal customers are BOTH important ...
Learn how good customers think about your staff service
Does your organization understand how good your staff service is? ...
How does IT Support benefit from Helpdesk solution?
For IT support, the benefits and advantages of an online ...
How does Education benefit from Helpdesk solution?
For education institutions like universities and colleges, there are a ...
How does Logistics benefit from Helpdesk solution?
Logistics businesses often have offices in different cities. Customers and ...
How does Product Support benefit from Helpdesk solution?
For businesses distributing or selling products, they usually have dedicated ...
How does Human Resource benefit from Helpdesk solution?
There are various types of human resource questions asked by ...
MDEC Smart Automation Grant SAG – Automate Business Processes
Malaysia Digital Economy Corporation (MDEC) has introduced the Smart Automation ...
Free Sign Up for Helpdesk & Teamwork Solution at NO cost!
Free Sign Up! Absolutely No Cost! We are offering our ...
Continuous Cloud Service under Malaysian Movement Control Order
Dear all valued customers and business partners, Below is the ...
Ticket helpdesk – Notifications through WhatsApp and SMS
We have integrated our ticket helpdesk solutions to send customer ...
Leverage power of cloud solutions in Business Continuity Plan
Nowadays, many businesses are exploring to establish their Business Continuity ...
Ticket helpdesk – Ticket History Report PDF
After your customers submit a request to your customer service ...
Email and Phone call are not enough for Good Customer Service
Many Malaysia businesses are still using inefficient channels like email, ...
Ticket Helpdesk Business Theme for Different Industry
Business theme for different industries. The corporate color and feature ...
Selamat Hari Raya Aidilfitri 2018
Selamat Hari Raya Aidilfitri! Wishing all our Muslim friends and ...
Ticket Helpdesk – Single Sign-On (SSO) available
Single Sign-On (SSO) is an authentication mechanism that allows a ...
Ticket Helpdesk How-To: Create and Update KnowledgeBase
Knowledgebase or FAQ is publicly available to all helpdesk users ...
Ticket Helpdesk How-To: Create and Update Canned Response
Canned Response is standard reply or answer for commonly asked ...
Selamat Hari Merdeka! Happy Independence Day 2018!
To all our Malaysian friends, Selamat Hari Merdeka 2018! Happy Independence ...
Ticket helpdesk with Flexible Ticket Form
Flexible Ticket Form is a versatile feature of our helpdesk ...
Ticket helpdesk report PDF samples – System Admin
System admin functionality is always one of the crucial functionalities ...
Cloud-based web survey made easy for business
Web survey, in short, is a very cost-effective, an automated ...
Secure connections by HTTPS for wamp-it.com & customer-ticket.com
We are glad that Wamp Multimedia Sdn Bhd has completed ...
Selamat Hari Raya Aidilfitri 2017
Selamat Hari Raya Aidilfitri! Wishing all our Muslim friends and ...
Cloud-based helpdesk solutions for Singapore
Helpdesk in Singapore! Our cloud-based helpdesk solutions are going beyond ...
On-premise, self-hosted web-based ticket helpdesk
Why clients may still consider self-hosted, on-premise helpdesk for their ...
Glossy Inkjet Printable DVD Recordable Disc
Glossy inkjet printable DVD are ideal for small run DVD ...
General Purpose Ticket Helpdesk Solutions Explained
Do you still think "helpdesk" is only for IT department, ...
Support Request Portal for Cloud Helpdesk Solutions
Starting 2017, to further streamline our after sales service and improve our ...
Why Customer-Ticket helpdesk runs on the cloud?
Cloud computing has been hot cakes in recent years. It ...
Customer-Ticket.com launch new responsive website design
Redesigned Responsive Website Customer-Ticket.com is pleased to announce a newly redesigned, ...
Selamat Hari Merdeka! Happy Independence Day 2016!
To all our Malaysian friends, Selamat Hari Merdeka! Happy Independence Day ...
FREE Ticket helpdesk cloud solution for non-profit organizations
Help the Helpers - Free helpdesk solutions for non-profit organizations (NPO) We always highly ...
Full color silkscreen printing on glass bottle (part 2)
Perfume glass bottle silkscreen printing We have completed a few bottle ...
Perfume bottle box packaging
Bottle Box Packaging Premium grade products often require extra high quality ...
Ticket helpdesk reports and analytical charts 2016
In May, 2016, we have rolled out a new package ...
Design theme 2 – Responsive web of ticket helpdesk
Purple design theme shows as the helpdesk design theme in ...
Design theme 1 – Responsive web of ticket helpdesk
In order to cater for flexible web integration of helpdesk ...
Responsive design for ticket helpdesk solution – FAQ
In this article, we talk about Response Design for FAQ ...
Responsive design for ticket helpdesk solution – Check Ticket Status
In this article, we talk about Response Design for Check ...
Responsive design for ticket helpdesk solution – Open New Ticket
In this article, we talk about Response Design for Open ...
Responsive web of ticket helpdesk solution for mobile device
As mobile devices getting popular and common for business users, ...
Ticket Helpdesk How-To: Open New Ticket and Check Status
Here below we do a simple walk-through on how to open ...
Helpdesk on the cloud for business enterprise
We have seen strong interests from small to medium business clients, ...
Full color silkscreen printing on glass
In early 2015, we have been in charge of a commercial product project ...
Corporate annual report published in CD and DVD
Is it a growing business trend that corporate annual report published ...
Selamat Hari Merdeka! Happy Independence Day 2015!
To all our Malaysian friends, Selamat Hari Merdeka! Happy Independence Day ...
AI design templates: disc jacket and jewel case
Customers often ask us for design templates when they are ...
Ticket helpdesk with flexible email alert
We understand from our customers that they sometimes prefer to ...
Ticket helpdesk with powerful reporting and analytics
Reporting and analytics are crucially important management tools in any ...
Ticket helpdesk with FAQ or knowledge base for self service
In any organizations, new staff or new employees can get ...
Ticket helpdesk with live chat for immediate customer response
What is the fastest way to talk to potential customers? Live ...
Staff collaboration is essential in efficient customer service
Does your current practice allow staff collaboration in replying customers? ...
Customer-Ticket.com cloud solution brochure
Our latest cloud-based helpdesk solution brochure is now available! Under ...
Copy protection for USB flash drive
Imagine for education businesses, they have invested heavily to create ...
How to Efficiently Manage Customer Service Issues and Improve Customer Satisfaction?
How Incident Ticketing System helps to Efficiently Manage Customer Service Issues and ...
Sample pictures or item codes makes discussion easy
Why item codes are useful? Quite often, when our customers ...
Enterprise web solutions at customer-ticket.com
With our IT initiatives, Customer-Ticket.com , we have been introducing ...
Customised PU leather box with hotstamping and emboss
Hotstamping and emboss on a PU leather box. This is ...
CD and DVD replication for financial institutions in malaysia
Banks, insurance companies and financial institutions in general are decent ...
Never miss your customers questions
Are you facing problem tracking or making sure customers questions ...
Cost effective cd and dvd mass production for corporate and business
Nowadays, businesses need to replicate CD and DVD for a ...
Approved ISV in MSC Malaysia Cloud Computing Initiative
Cloud computing is now in an offering to corporate clients ...
USB-duplication.com is an initiative of wamp-it.com
Let USB flash represent your corporate style ! USB flash ...
