Responsive design for ticket helpdesk solution – FAQ

online demo for mobile device

Frequently Asked Questions (FAQ) or Knowledgebase is an optional feature in our ticket helpdesk solution.   Having said that, it is always encouraged to make use of its features to enable and promote user self-service. It basically is a library of common FAQ… Continue Reading

Ticket helpdesk with FAQ or knowledge base for self service

faq or knowledge base (KB)

In any organizations, new staff or new employees can get on board on any day. It is understood there is always a learning process in which new joiners must go through to get accustomed to the new work environment, company policies,… Continue Reading