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Responsive design for ticket helpdesk solution – Open New Ticket

Posted on December 12, 2015 by wamp-IT writer
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In this article, we talk about Response Design for Open New Ticket in helpdesk solutions. With this function, users can create a new ticket when they have questions, issues, enquiries or complaints.   Firstly, users should select the most relevant “Help Topic”. It will… Continue Reading →

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Ticket Helpdesk How-To: Open New Ticket and Check Status

Posted on November 24, 2015 by wamp-IT writer
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Here below we do a simple walk-through on how to open a new ticket and check ticket status in our ticket helpdesk web solution. We will cover 4 key areas: One-Stop Web Portal Open a New Ticket Check Ticket Status Knowledgebase… Continue Reading →

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