Ticket Helpdesk – Single Sign-On (SSO) available

single sign on (sso) lockpad with title

Single Sign-On (SSO) is an authentication mechanism that allows a user to access multiple web applications or web services with one set of login credentials.


Advantages by deploying Single Sign-On (SSO) include:

  • Eliminates credential re-authentication; thus, improving productivity.
  • Simplifies and standardizes web application workflow.
  • Improves system security compliance through a centralized database.
  • Provides detailed user access reporting.


As illustrated in the below diagram, one set of login shall sufficiently authenticate users and allow access to multiple web services within the enterprise network environment.

single sign on (sso) with circle process box




As our  ticket helpdesk solution at Customer-Ticket.com is a SaaS web service, Single Sign-On (SSO) is also available in our system.


Not only that, we also provide Just-in-Time provisioning within our SSO function, where users can be dynamically created and dynamically updated as and when they log in to our web solutions.


Need an extra layer of security on Single Sign-On (SSO)? Our 2-factor authentication will further safeguard enterprise resources from any un-authorized access.


If you need more details about this, please feel free to talk to us.


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