Are you facing problem tracking or making sure customer feedback are always attended to and properly addressed?
Customer service is the key to business success.
If we miss a customer sales enquiry, we miss a profit opportunity.
What’s worse, we may lose the customers.
Many businesses are using emails to collect sales enquiries, customer feedback. More often than not, emails are not easy to follow up, and there is no audit control.
Management cannot supervise or monitor how the customers are handled.
To solve this problem, we offers 100% online hosted incident ticketing system for our business clients.
With our online solutions, our clients don’t need to install any software in their office servers or computers. Everything in terms of application and databases are hosted securely online, in world-class data centers in Malaysia.
Your staff can access our solutions anywhere with Internet.
Ask us for a demo now.
And Never miss your customers questions again.