Frequently Asked Questions (FAQ) or Knowledgebase is an optional feature in our ticket helpdesk solution.
Having said that, it is always encouraged to make use of its features to enable and promote user self-service. It basically is a library of common FAQ (frequently asked questions) and official answers and solutions.
Below are the “Frequently Asked Questions” screenshots from a mobile device, 7″ tablet.
To take a Live Preview at the responsive web of our ticket helpdesk solution, please click below: