In this article, we talk about Response Design for FAQ in helpdesk solutions.
Although Frequently Asked Questions (FAQ) or Knowledgebase is an optional feature in our ticket helpdesk, it is highly advisable to make use of it to effectively promote self-service, and reduce helpdesk team workloads. It basically is a library of common questions and official answers.
Below shows the “Frequently Asked Questions” screenshots from a mobile device, 7″ tablet.
To take a Live Preview at the responsive web of our ticket helpdesk solution, please click below: