Here below are 19 ticket helpdesk report PDF samples for preview.
With the helpdesk solution, we provide a built-in report engine which can generate ticket reports with real-time data. Available report file formats are, for instance, PDF (document), HTML (web page) and XLS (Excel spreadsheet). They present the ticket data from different perspectives and angles.
There are listing reports which help helpdesk agents understand the current and existing setups. Additionally, there are summary and ticket count reports so management can get overall understanding of the helpdesk workloads very conveniently.
To demonstrate how our ticket helpdesk solution provides up-to-date, analytical statistics, we are presenting the sample reports in the below for your preview. In short, these reports can greatly simplify the daily management and assessment of their helpdesk team.
Ticket Helpdesk Report Samples – PDF format
Report Sample – Listing FAQ
Report Sample – Listing SLA
Report Sample – Listing Ticket Topics
Report Sample – Listing Timezone
Report Sample – Ticket Count By Department And Ticket Status (Bar Chart)
Report Sample – Ticket Count By Department And Ticket Status (Summary)
Report Sample – Ticket Summary (General)
Report Sample – Ticket Summary By Department
Report Sample – Ticket Summary By Priority
Report Sample – Ticket Summary By Sla
Report Sample – Ticket Summary By Ticket Status
Report Sample – Ticket Summary By Topic
Report Sample – Ticket Summary By User Email
Report Sample – Ticket Summary Processing Time By Department (Closed Tickets)
Report Sample – Ticket Summary Processing Time By Department (Open Tickets)
Report Sample – Ticket Summary Processing Time By Topic (Closed Tickets)
Report Sample – Ticket Summary Processing Time By Topic (Open Tickets)
Report Sample – Topic Count By Department And Ticket Status
Report Sample – Topic Count Summary (Pie Chart)
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