Happy Chinese New Year 2017! May we wish you all great happiness and prosperity in the Year of Rooster! Best wishes for the holidays and happiness throughout! 鸡年大吉! 恭喜发财! 生意兴隆! 财源广进!
Do you still think “helpdesk” is only for IT department, or technical support or engineering services? Some businesses are not clear what other operations or departments of theirs can benefit from having ticket helpdesk solutions in their organizations. … Continue Reading
Starting 2017, to further streamline our after sales service and improve our technical support for the cloud helpdesk solutions customers, we have rolled out a re-engineered Support Request Portal. Below is a screenshot of the mobile-friendly web site: All our customers… Continue Reading