A lot of times customers are not clear about the difference between duplication vs replication. Many of them even think they are the same thing, giving same quality. In fact, they are referring to different processes and so different results on CD and DVD, in… Continue Reading
Our latest cloud-based helpdesk solution brochure is now available! Under the initiative of Customer-Ticket.com. Follow-Up Fast, Boost Customer Satisfaction Customer-Ticket.com is an enterprise-level incident ticket solution in Malaysia. Our solution enhances your communications with customers. Never miss customer questions anymore! delegate customer service… Continue Reading
Get on Cloud! Cyberjaya Cloud Computing is back to town. Why move to cloud? It gives more flexibility to connect to your business anywhere, any time. What you can expect from Cyberjaya Cloud Computing 2015? Learn how cloud computing can benefit… Continue Reading
Imagine for education businesses, they have invested heavily to create interactive coursewares, learning videos, and educational games for their consumer markets, it is always paramount that they protect their copyrighted materials from being easily copied. Imagine for entertainment businesses,… Continue Reading
How Incident Ticketing System helps to Efficiently Manage Customer Service Issues and Improve Customer Satisfaction? Most business managers agree support and service operations are essential to a business. Top-tier service leads to higher customer loyalty and customer retention, thus driving stronger and… Continue Reading
Are you letting your customers fill in paper feedback forms? We help our clients design, publish and host customer survey(s) and feedback forms online. It’s the business and IT trend now that companies do not buy software or hardware for… Continue Reading
Why item codes are useful? Quite often, when our customers are talking about packagings, disc packagings for CD or DVD, or high value tailor-made designs, they tend to tell us “We want bla bla bla, normal type”, “standard case”, “normal… Continue Reading
With our IT initiatives, Customer-Ticket.com , we have been introducing an enterprise web solutions mainly to help improve the responsiveness, efficiency and quality of customer service in any client-facing businesses. It typically happens in many businesses that their customers are… Continue Reading
Imagine you have a business CD or corporate video DVD which you want to send over to your overseas clients, or disc replicators for mass reproduction, is posting a parcel the only way? Of course not. CD image file… Continue Reading
Hotstamping and emboss on a PU leather box. This is a high value project which we have been in charge of. It is a Blu-Ray high definition entertainment product for the Malaysian film “Puteri Gunung Ledang“. While this… Continue Reading