Happy New Year 2020
Wishing everyone all good things on this New Year 2020! Have fun, joy, peace, love, care, luck and success ahead! Happy New Year Greetings to Our Friends!
Happy Deepavali 2019!
Happy Deepavali 2019! Wishing all of you very happy Diwali. May you all enjoy the festival with lots of light. All in all, wishing you new heights, new achievements, new projects and new era! Best Wishes, Wamp Multimedia Sdn Bhd… Continue Reading
Ticket Helpdesk Customisable Color Theme
Color theme refers to the look and feel of the user interface of any system. If we only offer 1 standard website with one single skin or theme, it may not always fulfill our clients’ requirements. It is simply because… Continue Reading
Ticket Helpdesk Business Theme for Different Industry
Business theme for different industries. The corporate color and feature picture is highly customisable for each of our helpdesk portal. No matter which industry or business you are running, we can offer you a theme or skin which best illustrate your… Continue Reading
Selamat Hari Raya Aidilfitri 2018
Selamat Hari Raya Aidilfitri! Wishing all our Muslim friends and business partners a wonderful Hari Raya Aidilfitri!
Ticket Helpdesk – Single Sign-On (SSO) available
Single Sign-On (SSO) is an authentication mechanism that allows a user to access multiple web applications or web services with one set of login credentials. Advantages by deploying SSO in an organization include: Eliminates credential re-authentication; therefore, it improves… Continue Reading
Happy New Year 2019
Wishing everyone all good things on this New Year 2019! Have fun, joy, peace, love, care, luck and success ahead! Happy New Year Greetings to Our Friends!
Happy Deepavali 2018!
Happy Deepavali 2018! Wishing all of you very happy Diwali. May you all enjoy the festival with lots of light. All in all, wishing you new heights, new achievements, new projects and new era! Best Wishes, Wamp Multimedia Sdn Bhd… Continue Reading
Ticket Helpdesk How-To: Create and Update KnowledgeBase
Knowledgebase or FAQ is publicly available to all helpdesk users to encourage their self-service, before evening creating a ticket. It is the easiest, fastest, and cheapest way for your customers to find answers and information about your products and… Continue Reading
Ticket Helpdesk How-To: Create and Update Canned Response
Canned Response is standard reply or answer for commonly asked questions. In our helpdesk solutions, staff or agents can simply pick and choose from Canned Response when replying to tickets. Having a list of them will greatly improve service consistency,… Continue Reading