In any organizations, new staff or new employees can get on board on any day. It is understood there is always a learning process in which new joiners must go through to get accustomed to the new work environment, company policies,… Continue Reading
What is the fastest way to talk to potential customers? Live chat is sure one of the best options available. Live chat is real-time. It is available right at the time, on the same page when your potential customers are browsing… Continue Reading
Does your current practice allow staff collaboration in replying customers? Still using email? If your business receives customer feedback by email , and you have only 1 single staff to reply all customer emails, it sounds easy. But what happens when… Continue Reading
Our latest cloud-based helpdesk solution brochure is now available! Under the initiative of Customer-Ticket.com. Follow-Up Fast, Boost Customer Satisfaction Customer-Ticket.com is an enterprise-level incident ticket solution in Malaysia. Our solution enhances your communications with customers. Never miss customer questions anymore! delegate customer service… Continue Reading
Get on Cloud! Cyberjaya Cloud Computing is back to town. Why move to cloud? It gives more flexibility to connect to your business anywhere, any time. What you can expect from Cyberjaya Cloud Computing 2015? Learn how cloud computing can benefit… Continue Reading
How Incident Ticketing System helps to Efficiently Manage Customer Service Issues and Improve Customer Satisfaction? Most business managers agree support and service operations are essential to a business. Top-tier service leads to higher customer loyalty and customer retention, thus driving stronger and… Continue Reading
With our IT initiatives, Customer-Ticket.com , we have been introducing an enterprise web solutions mainly to help improve the responsiveness, efficiency and quality of customer service in any client-facing businesses. It typically happens in many businesses that their customers are… Continue Reading
Are you facing problem tracking or making sure customers questions are always attended to and properly answered? Customer service is the key to business success. High quality service will increase customer loyalty, which in return drives up business sales in… Continue Reading
Cloud computing is now in an offering to corporate clients. We offer an online ticket helpdesk solutions, under the brand of Customer-Ticket.com. In short, it is offered as a software as a service (SaaS) to our customers. Through the national… Continue Reading