Ticket Helpdesk – Single Sign-On (SSO) available

single sign on (sso) lockpad with title

Single Sign-On (SSO) is an authentication mechanism that allows a user to access multiple web applications or web services with one set of login credentials.   Advantages by deploying SSO in an organization include: Eliminates credential re-authentication; therefore, it improves… Continue Reading

Ticket helpdesk report PDF samples – System Admin

helpdesk system admin report attachment size by topic

System admin functionality is always one of the crucial functionalities in any business solutions. Respective system administration reports facilitate as important tools to allow proper management. This will, in return, ensure the smooth and continuous operations as a result.  … Continue Reading